Privacy Policy

Who we are

This privacy statement describes how Urban Breezes collect, use, protect and share the personal information of our customers. Customers are those who visit our website and otherwise interact with us. Our website address is:

What personal data we collect and why we collect it

Information we collect

We may collect personal information about you when you visit our website and otherwise interact with us. The information we collect falls into two categories: (a) information you provide us and (b) information we collect through automated methods.

Generally, your providing of your personal information is voluntary. However, there may be situations where your providing of personal information is necessary to provide a service or is required by law. Please note that in certain cases, we may be unable to provide you with our services unless you provide the information. We will let you know when the providing of your personal information is necessary.

You may provide the following information to us, depending on how you interact with us:

  • personal details, such as your name and email address; and
  • other personal information you choose to provide us when you interact with us.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use The Information We Collect

We may use the information we collect in the following ways.

To provide our services and contract with you:

  • carry out your requests;
  • provide online services to you, which includes this website;
  • provide customer support, including to process any concerns about our services; and
  • ensure the security of our networks and systems.

To comply with applicable law:

  • protect against, identify and prevent fraud and other crime, claims and other liabilities;
  • comply with legal obligations and our policies; and
  • establish, exercise or defend a legal claim.

We may use the information we collect about you in other ways, which we will tell you about at the time we collect it or for which we will seek your consent.

Who we share your data with

We do not sell your personal information and only share your information as described in this privacy statement.

We may share your personal information with vendors who provide services to us.

Marketing Communications

If you have agreed to receive marketing communications from us, you can later opt out by following the opt-out instructions in the marketing communications we send you.

We do not share personal information with third parties for their own direct marketing purposes, unless you give us permission to do so. When we give you notice, and you consent, we will share your personal information as you direct us to.


We have in place appropriate technical, physical and organizational security measures that are designed to protect against unauthorized access, disclosure, damage or loss of personal information. The collection, transmission and storage of information can never be guaranteed to be completely secure. However, we take steps to ensure that appropriate security safeguards are in place to protect your information.


Unless a specific retention period is mandated or permitted under applicable law, we will only retain your personal information for the duration of time necessary to provide our services. Our retention policies reflect applicable local statute of limitation periods and national statutory obligations of Urban Breezes.

Choice and Access

We want to ensure that you have the necessary tools at your disposal to control the information that you provide to us. It is also important that you contact us to keep your information accurate and up to date.

If you have any questions or concerns in relation to the collection and management of your information by Urban Breezes under this Statement, you can reach us at:

By email:

What automated decision making and/or profiling we do with user data

We do not use any algorithms or profiling of any sort with user data.

Links to Other Websites and Social Media

Our online services may offer links to websites that are not run by us but by third parties. If you visit one of these linked websites, you should read the website’s privacy policy, terms and conditions, and their other policies. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy policy, terms and conditions, and other policies.

We may also have providers of other apps, tools, widgets and plug-ins on our online services, such as Instagram links, which may also use automated methods to collect information about how you use these features. These organizations may use your information in line with their own policies.

Google Analytics

We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Changes to this Statement

From time to time we may change, modify or amend this Privacy Statement in order to comply with the evolving regulatory environment or the way we operate our business. Subject to any applicable legal requirements to provide additional notice and/or obtain consent, any changes to this Statement will be communicated to you through this website.

Effective date


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